How to Choose the Right Provider for Your Next School Trip
Our guide to selecting a provider for your next school trip

A successful school trip can be one of the most rewarding experiences for students, but for staff involved in planning these trips they come with significant responsibilities. Choosing the right provider is crucial to ensure a safe, educational, and enjoyable experience. Here are some key factors to consider when selecting a provider for your next trip:
Safety First
The safety of students is paramount. Ensure your chosen provider has robust safety protocols in place, including:
- Accreditation and Licensing: Verify that the provider is accredited by relevant travel bodies such as ABTA, ATOL and the School Travel Forum
- Risk Assessments: Your trip provider should provide detailed risk assessments for all activities and locations, these can usually be found in the ‘resources’ section of their website
- Emergency Procedures: Clear, well-documented procedures for emergencies, including access to medical facilities and 24/7 support while you’re on tour
Clear Communication
Effective communication is key both during the planning stages and while you’re away on tour, and you’ll get a clear impression of the quality of a company’s communication early on in the process:
- Transparent Pricing: Ensure that all costs are clear upfront, with no hidden fees, thoroughly read your inclusions & exclusions to ensure you understand exactly what’s on offer
- Responsive Customer Service: Be sure to consider how attentive a provider is to any questions or requests, responsive customer service can make a huge impact on your overall experience both before and during your trip
- Pre-Trip Support: The provider should offer detailed pre-trip information and resources, including packing lists, a bespoke trip itinerary, and emergency contact information